Tuesday, July 15, 2014

hostgator cannot handle wordpress plugins

I was getting so many error 500 message. I raised a ticket and this is what the tech support writes back

We had already updated that the account had exceeded our 25 process limit and that is the reason why you are getting the error with your sites.
 We had noticed that you had enabled about 10 plugins with the WordPress site which is mainly causing the issue you have to reduce this from your end.


500 errors usually mean that the server has encountered an unexpected condition that prevented it from fulfilling the request made by the client. This is a general error class returned by a web server when it encounters a problem in which the server itself can not be more specific about the error condition in its response to the client.

In many cases this is not an indication of an actual problem with the server itself but rather a problem with the information the server has been instructed to access or return as a result of the request. This error is often caused by an issue on your site which may require additional review by our support teams.

Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

No comments:

Post a Comment