Thursday, March 21, 2013

degradation in hostgator servers regular 503 error

For the past month ,i have noticed a degradation in hostgator uptime with constant 503 error


503 Under Maintenance

We are currently performing scheduled maintenance. We will be back soon!


on top of that non existent customer service reply which 
1) does not apologise 
2) does not specify why the customer gets these cryptic messages



Hello,

We have fixed the issue and now the domain is loading without any issue, please check and verify this from your end. WE have noticed that the domain is reaching the resource limit,


reply for the same error after 12 days



Hello,

We will be taking this server offline to perform a file system check on the /home partition on 3/22/2013 at 2:30AM IST. Unfortunately we do not have an ETA for this maintenance. We will however update this thread when we begin the file system check and throughout the maintenance.

Thanks,
http://forums.hostgator.in/threads/6265-Scheduled-Maintenance-FSCK-in6-hostgator-in


Update hostgator gives some credit back into the customers account for filling in the feedback . This is much better than other local hosting companies 

1 comment:

  1. DreamHost is ultimately the best hosting provider for any hosting plans you require.

    ReplyDelete