Sunday, March 15, 2015

Mithal Kanhiradath Kunhabdullah identity theft

So some guy Mithal Kanhiradath Kunhabdullah gets a phone in kuwait by giving someone elses email address 

Dear Mithal Kanhiradath Kunhabdullah,

Thank you for contacting our Customer Support Center.

We are very sorry for the inconvenience you may have encountered.
With regards to your inquiry, kindly refer to our official repair center in Kuwait :

BICCO Service Center
Behbehani Complex - Sharq City -Mezzanine Floor, Shop No. 45 & 46
Phone : +96522433562 - +96522408456
Working hours : Saturday - Wednesday. 09:00 am from 01:00 pm and 04:00 pm - 08:00 pm.
Thursday : 09:00 am - 05:00 pm .
URL: www.biccogroup.com
E-mail: biccosc@biccogroup.com

(General Points) Before sending the phone to the Repair Center, kindly make sure of the below:
1. Backup the device& remove all personal data.
2. Remove all accessories and send the bare unit. (SIM card, Headset, etc).
3. A copy of the POP if available.
4. Do send the device in a safe& sealed package (e.g. from the Post Office) but NOT the original box.
5. Please note that once the device is received at the repair center a full diagnostics will be made for it, in case it is found to be faulty due to miss-use, accidental damage or illegal firmware it will be regarded as out of warranty and you will be contacted regarding the cost of repair, if you choose not to pay for the quotation you can have the device back unrepaired but you will be charged for the labor fees and VAT.